So Let's see if I can remember. Professional scientists, engineers, merchants, doctors, educators, entertainers, business administrators all rely on controlling their craft and skills efficiently. The control systems are Bureaucratic control system, the Market control system, and the clan control system. When I was working at a Nursery Garden Center as a tropical/indoor plants consultant I experienced the epitome of bureaucratic control systems. This nursery garden center was family owned for 5 generations. The owners would stand behind the cashier table in the packaging room and drink wine out of their cans. The 82 year old owner "Tom II" would be the most beligerent and power crazy. I wasn't very well payed either, and this made me even more expendable. I would be helping a customer in my area and than Tom II would shout me to stop what I'm doing, and maneuver to help him show a customer where a packet of seeds were which was 15 ft from where he was standing. Basically Bureaucratic control
Uses formal rules, standards, hierarchy, and legitimate authority. Works best where tasks are certain and workers are independent. A Market control
Uses prices, competition, profit centers, and exchange relationships. Works best where tangible output can be identified and market can be established between parties. And a Clan control
Involves culture, shared values, beliefs, expectations, and trust. Works best where there is “no one best way” to do a job and employees are empowered to make decisions. A market control system will succeed. Though a system, such as the Clan control System will far exceed a market control system let alone a bureaucratic control system because it enables an individual employee to set his/her own higher performance standard than someone else doing, and having his/her feet stepped on in that process.
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ReplyDeleteMy place of work didn't even go over WC with me, I was 20, and they must have naively assumed I'm a young kid and I wont need to ask about WC, and I didn't no any better because no body told me, and I was just trying to pay car bills. I wish I didn't feel intimidated by my boss, or have a safety precaution policy, let alone supervisor to assist me with the situation, but You didn't go to the boss, unless you really wanted to get him riled up. I was already having a bad day and I wanted to avoid him. and I speculated that this bump of mine was nothing more than a simple examination to determine I was fit to work my (Body part) another day. But the Hospital had its own schemes, the collection agency had its own tactics, and my boss had his own tactics of intimidating employees as well as the customers (It was a horrible place, trust me, people would come in to the store and instead of refer to the owner as "Mr. D" as he liked to be called, they titled him "Mr. Mean," I can't make that up)
ReplyDeletehaven't worked at Mr. Mean's nursery for 5 years now. I feel almost like a refugee and I left all the oppressed prisoners/employees behind. I couldn't work there for any longer, and I don't understand why the other workers who weren't related worked there (And more importantly why so many people wanted to work there but were denied) There management was well below average. the control mechanisms that they implemented were barely even bureaucratic as well as oppressive. lol I couldn't stand working there.
ReplyDeleteI agree that there is a demographic of people taking credit for work they didn't produce themselves. I would hope that in the future there are measures implemented with respect to earning credit for one's work through a six sigma mechanis
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